No. Our Newsletter and Loyalty Program are separate. You need to sign up to the Loyalty Program and create a password to access and use your points, even if you receive our emails.

If you have shopped using an email address, the points will be there waiting for you. Make sure you always use the same email address when shopping with us (in store and online) as that is what links your points to you.

Sign up for our Loyalty Program here.

You can access your Loyalty Account any time by clicking the green ‘Earn Points’ button in the bottom-left corner of your screen.

From there, you can create an account or sign in to view your points and redeem vouchers as you earn them.

Make sure you choose to get our emails - then you will know when we run special deals & promotions and have new arrivals.

Sign up here to get exclusive discounts, inspirational ideas and be the first to know about new products.

You can also change your email preferences within your Loyalty account settings.

Yay! That’s great :)

Any online purchase earns points, and they’re linked to the email you used at checkout.

If you haven’t signed up for the Loyalty Program yet, just create an account using that same email to access and spend your points.

Already have an account? You’ll be able to see your points balance and how close you are to your next voucher!

Sign in to your Loyalty account by clicking the green ‘Earn Points’ button in the bottom-left corner of the screen.

Go to the ‘Redeem’ tab to see any vouchers you’ve earned. If a voucher is available, a green ‘Claim’ button will appear beside it. Click it to get your unique code, which you can use at checkout. Only one voucher can be used per order.

For our in-store customers, we can do this for you at checkout:)

If the password reset email doesn’t arrive, it usually means you’re not signed up for the Loyalty Program. Receiving our emails or even emails about points doesn’t automatically mean you have a Loyalty account.

To access your points, create a Loyalty Account using the green ‘Earn Points’ button in the bottom-left corner of the screen, and use the same email you used for your purchases. Once your account is created, you’ll be able to view your points, vouchers, and account details.